Review of TRC Processes

Mayor Rod Marti has instigated reviews on two of Tableland Regional Council’s processes via a mayoral minute at last week’s ordinary council meeting.

‘I’ve asked CEO Dr Nikola Stepanov to undertake comprehensive reviews of our customer request management system and our road maintenance and gravel resheet programs,’ said Mayor Marti.

‘By reviewing these processes we’ll identify areas for improvements and efficiencies, and if resourcing changes are needed to meet agreed service levels and requirements.

‘I’ve asked Dr Stepanov to broaden the scope and nature of the reviews if she identifies the need during the assessment process.

‘The results of the reviews and subsequent recommendations will be presented to Council at a future meeting,’ Mayor Marti said.